Terms & Conditions

The information provided on this website is for general information purposes only and does not constitute legal advice. While we strive to keep the information accurate and up to date, we make no guarantees of any kind about its completeness, accuracy, or reliability. Any reliance you place on such information is strictly at your own risk.

1. General Overview

Welcome to Shirako no ie. By accessing or using our website, services, and booking system, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

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2. Disclaimer of Information

The information and content provided on this website are for general informational purposes only. While we endeavor to keep all information up to date and accurate, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of any details on the site. Any reliance you place on such information is strictly at your own risk.

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3. Reservations & Cancellations

All stays, activities, and private bookings are subject to availability and confirmation. Specific cancellation policies, payment schedules, and house rules will be provided at the time of reservation request or in your booking confirmation.

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4. Intellectual Property

All content on this website—including text, photography, branding, and design elements—is the property of SLEEPINGTOKYO or its licensors and is protected by copyright and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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5. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Japan. Any disputes arising in connection with this website or our services shall be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.

Our Terms & Conditions are designed to set clear guidelines for visitors and guests to ensure a smooth, safe, and respectful experience with Shirako no ie. Generally, our Terms & Conditions address the following areas:
 

• Eligibility & Acceptable Use: Who is permitted to use our website and submit booking inquiries.

• Reservations & Payment Terms: Detailed information regarding booking requests, accepted payment methods, and deposit requirements.

• Cancellation & Refund Policies: Clear guidelines and timelines concerning reservation changes, cancellations, and applicable fees.

• House Rules & Guest Responsibilities: Guidelines for respecting the 200-year-old property, surrounding natural environment, and local neighborhood during your stay.

• Service Adjustments & Availability: Declarations regarding our right to modify, update, or discontinue seasonal offerings, activities, or website content.

• Intellectual Property Rights: Protections regarding the photography, design, branding, and written content published on this website (operated by SLEEPINGTOKYO).

• Limitation of Liability & Warranties: Terms outlining legal boundaries, property damages, and safety guidelines for on-site experiences.

• Governing Law & Jurisdiction: Confirmation that all terms and agreements are governed by the laws of Japan.