Our Commitment to Accessibility
Shirako no ie is committed to ensuring digital accessibility for all visitors, including people with disabilities. We continuously strive to improve the user experience for everyone and apply relevant accessibility standards to our website.
Accessibility Statement
Website Accessibility
We aim to make our digital content accessible and user-friendly. If you experience any difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible, please contact us at info@shirakonoie.com. We welcome your feedback and will do our best to provide the information or service you need through alternative means.
Physical Property & Historic Building Notice
Please note that Shirako no ie is a preserved 200-year-old traditional Japanese wooden house. Due to its architectural heritage and historic structure, the property features natural wooden thresholds, raised tatami floors, steep steps, and uneven outdoor paths that may present mobility challenges.
We are dedicated to making every guest's stay as comfortable as possible. If you or anyone in your group has specific mobility requirements or accessibility needs, please reach out to us prior to making a reservation so we can discuss suitable arrangements.
Requests, issues and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us.